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Product Description
Save your money and your planet!
Cotton balls, cotton pads, Q-tips, more cotton balls and plastic Q-tips…single-use toiletry is such a money pot. Buy this reusable puff and stop wasting your money and polluting our planet!
The ease of single-use removal products
With the ease of soul
Sustainable solution for everyday life
Removing your makeup can take quite a lot of things, and rarely can we recycle or reuse them. This reusable puff will last for ~200 uses – or half a year!
Made from a great material
It’s made from a soft fiber that gently removes all the dirt from your face. It doesn’t scratch or irritate even the most sensitive skin.
Perfect little helper
The puff can be used with conventional makeup removers that we all know. It’s not different from the cotton pad when it comes to usability.
How to take care of it?
Wash it with soap after each use and dry it in the shade. Washing it in the washing machine once a week won’t hurt at it all!
A must-have for every girl
Finally, forget about having to buy packs and packs of single use products that last you for a short period of time and contaminate our environment. One simple guy can serve you with ease and faith for months!
Shipping & Delivery
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of filora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of filora.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of filora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of filora.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
See why hundreds love this product and trust us
Based on 9 reviews
Write a Review
We Think You’ll Love
Top picks just for you
It is very soft and the pad is a really good size. This is going to be gentle on your face and will save you from constantly having to buy cotton pads. Go for it.
Good ...I liked it .. I use this to remove face pack .. and it worked and did the job what is mentioned... I only wish that the sellers gives the option to select the colours which customer wants
It’s a very good alternative for cotton pads. It’s very gentle on the skin and has a spongy filling that helps keep the censing sponge’s shape intact.
Very good, does it's job perfectly and easy to wash
The material is soft and very useful for the skin.
Its premium soft and does its work. Would recommend the product.
This product is really really worth it. It's not just eco friendly as it is reusable but it works like magic. I use it to remove my cleansing oil or balm and the fibres don't get oily or sticky but i still wash it later. The only thing is they gave me different colors from what I ordered
One of my best investments, no make up remover required, highly recommend to buy this product
They are really soft and bigger than I expected , good quality product . They should work on their packaging more ,otherwise a good buy